With the Optus retail digital shopping experience you can quickly browse through all products and services Optus offers and create your own single or packaged plan. The experience is also integrated with the in store queuing system so you can quickly get assistance from an Optus customer service expert.

This project has allowed Optus to remove the confusing and messy ticketing information that plagued the retail shopping experience.

Lead Designer: Research, Strategy, User Testing, Concept Design, UX Design, Visual Design, Prototype